As entrepreneurs, we have the tendency build and move on. We forget to go back every once in awhile and check our workflows; not only to see if they are working, but if they are optimized for the user experience.
Are there too many steps? With new software coming out every day, is what you are currently using providing the best results?
Are you making the best use of your time with the number of manual steps involved?
Are there any breaks in the flow due to domain changes, CRM/EMS changes, or rebranding?
These are questions we would love to help you answer with our Workflow Auditing services. With our Workflow Auditing service, we will audit one of your workflows from beginning to end to determine if all links are working, if all material received is correct and error free, and if there is any way to consolidate the entire process. We will then provide a record video walking through the workflow, explaining our discover, and provide a report of suggestions (if any) for updates to your workflow.
Disclaimer: Kopf Consulting reserves the right to refuse service and refund your session. All sessions, whether training, audits, or consultations, are for general information purposes only. Kopf Consulting is not liable or responsible for any actions taken based on the advice and/or training provided.